Price list of the services of Serenity Group Bulgaria ltd.
| No | Types of services | Price VAT included | Note | Price without VAT |
| On-site visit by a service specialist without a subscription maintenance contract | ||||
| 1 | Visit to a service specialist within the settlement | € 21.00 | per visit | € 17.50 |
| 2 | Additional transport costs outside the settlement (to the customer and back) | € 0.22 | per кm | € 0.18 |
| No | Types of services | Price VAT included | Note | Price without VAT |
| Installation and setup of hardware, drivers and software in the device package | ||||
| 1 | Assembling a personal computer | € 11.00 | per unit | € 9.17 |
| 2 | Installation and commissioning of a personal computer at the customer | € 11.00 | per unit | € 9.17 |
| 3 | Installation and commissioning of a personal computer at the client with configuration of the network environment, file and printer services, internet, mail, user interface | € 31.00 | per unit | € 25.83 |
| 4 | Installing hardware components: motherboard, processor, memory, hard drive, compact disc drive, etc. | € 11.00 | per unit | € 9.17 |
| 5 | Installing a personal printer: dot matrix, inkjet, laser | € 11.00 | per unit | € 9.17 |
| 6 | Network printer installation: dot matrix, inkjet, laser | € 31.00 | per unit | € 25.83 |
| 7 | Installing and setting up a linear printer | € 31.00 | per unit | € 25.83 |
| 8 | Installing and setting up a personal scanner | € 11.00 | per unit | € 9.17 |
| 9 | Installation and setup for document scanner operation | € 31.00 | per unit | € 25.83 |
| 10 | Installation and setup for fax operation | € 31.00 | per unit | € 25.83 |
| 11 | Installation and setup for operation of a color laser printer | € 31.00 | per unit | € 25.83 |
| 12 | Installation and setup for operation of a multifunction device | € 31.00 | per unit | € 25.83 |
| 13 | Installation and setup for operation of a multimedia projector | € 11.00 | per unit | € 9.17 |
| 14 | Installation and setup of uninterruptible power supply (UPS) personally | € 11.00 | per unit | € 9.17 |
| 15 | Uninterruptible power supply (UPS) installation and setup | € 73.00 | per unit | € 60.83 |
| 16 | Installation and setup of a computer TV tuner | € 11.00 | per unit | € 9.17 |
| 17 | Installation and setup of a multimedia system | € 37.00 | per unit | € 30.83 |
| 18 | DVR / NVR assembly, installation and setup | € 61.00 | per unit | € 50.83 |
| 19 | Assembly, installation and adjustment of a video surveillance camera | € 41.00 | per unit | € 34.17 |
| 20 | Installing a backup device with backup software on a server | € 76.00 | per unit | € 63.33 |
| 21 | Server assembly and hardware configuration | € 86.00 | per unit | € 71.67 |
| 22 | Cluster installation and hardware configuration | € 43.00 | per unit | € 35.83 |
| No | Types of services | Price VAT included | Note | Price without VAT |
| Diagnosis and repair | ||||
| 1 | Diagnosis and troubleshooting of hardware problems in server platforms | € 38.00 | per hour | € 31.67 |
| 2 | Diagnosis and troubleshooting of software problems in server platforms | € 43.00 | per hour | € 35.83 |
| 3 | Diagnostics and repair of computer equipment (computers, monitors, UPS and others) | € 21.00 | per hour | € 17.50 |
| No | Types of services | Price VAT included | Note | Price without VAT |
| Prevention and removal of viruses and malicious code | ||||
| 1 | Hardware prophylaxis on a personal computer | € 16.00 | per unit | € 13.33 |
| 2 | Software prevention on personal (portable) computer | € 21.00 | per hour | € 17.50 |
| 3 | Hardware maintenance of a portable computer | € 21.00 | per unit | € 17.50 |
| 4 | Server hardware prevention | € 38.00 | per unit | € 31.67 |
| 5 | Software prevention on a server | € 53.00 | per hour | € 44.17 |
| 6 | Hardware maintenance on a personal printer | € 16.00 | per unit | € 13.33 |
| 7 | Hardware prophylaxis of a fax machine | € 16.00 | per unit | € 13.33 |
| 8 | Hardware maintenance of color laser printer, network printer | € 43.00 | per unit | € 35.83 |
| 9 | Hardware maintenance of a copier | € 21.00 | per hour | € 17.50 |
| 10 | Detection and removal of viruses and malicious code | € 31.00 | per hour | € 25.83 |
| No | Types of services | Price VAT included | Note | Price without VAT |
| Installing and reinstalling software purchased or provided by the customer | ||||
| 1 | Installing / reinstalling hardware device drivers | € 11.00 | per unit | € 9.17 |
| 2 | Installation and setup of a desktop operating system (MS Windows, Linux) on a PERSONAL COMPUTER | € 32.00 | per unit | € 26.67 |
| 3 | Installation and setup of a desktop operating system (MS Windows, Linux) on a portable computer | € 43.00 | per unit | € 35.83 |
| 4 | Reinstallation and setup of a desktop operating system (MS Windows, Linux) on a personal computer with preservation of customer data | € 43.00 | per unit | € 35.83 |
| 5 | Reinstalling and setting up a desktop operating system (MS Windows, Linux) on a laptop with preservation of customer data | € 61.00 | per unit | € 50.83 |
| 6 | Recovery and setup of the factory personal operating system (MS Windows, Linux) on a personal / laptop computer with preservation of customer data | € 43.00 | per unit | € 35.83 |
| 7 | Archiving customer data from a personal/portable computer | € 21.00 | per unit | € 17.50 |
| 8 | Installation and setup of application software: Microsoft, Adobe, Autodesk, Corel and others. | € 21.00 | per unit | € 17.50 |
| 9 | Installation and setup of anti-virus server application – Kaspersky, Microsoft, Panda, Trend Micro and others. | € 43.00 | per hour | € 35.83 |
| 10 | Installation and setup of antivirus personal application – Kaspersky, Microsoft, Panda, Trend Micro and others. | € 11.00 | per unit | € 9.17 |
| 11 | Microsoft Windows Server installation and setup – basic server installation, domain configuration, security policy setup, DNS setup, DHCP, WINS, FTP services | € 230.00 | per unit | € 191.67 |
| 12 | Hypervisor installation and setup (Microsoft Hyper-V, VMware ESXi, vSphere, Xen Project Hypervisor, KVM) | € 55.00 | per unit | € 45.83 |
| 13 | Configuring MS Terminal Services in MS Windows Server | € 76.00 | per unit | € 63.33 |
| 14 | Installing and setting up Microsoft Exchange Server | € 182.00 | per unit | € 151.67 |
| 15 | Installing and configuring a mail server based on open source distribution (Zimbra, Postfix Mail Server) | € 182.00 | per unit | € 151.67 |
| 16 | Installing and configuring Microsoft SQL Server | € 115.00 | per unit | € 95.83 |
| 17 | Microsoft SQL Server administration | € 43.00 | per hour | € 35.83 |
| 18 | Install and configure an open source mail server | € 182.00 | per unit | € 151.67 |
| 19 | Install and configure Corporate FTP Server | € 76.00 | per unit | € 63.33 |
| 20 | Network operating system administration / domain structures: Microsoft, Linux | € 43.00 | per hour | € 35.83 |
| 21 | Network operating system reinstallation: Microsoft, Linux with system and user data migration | € 43.00 | per hour | € 35.83 |
| 22 | Installing application software on a server platform: Microsoft, Linux | € 43.00 | per hour | € 35.83 |
| 23 | Installation of software for management and audit of the information system | € 43.00 | per hour | € 35.83 |
| 24 | Restore damaged server OS | € 43.00 | per hour | € 35.83 |
| 25 | Migrating domain structures based on Microsoft server platforms | € 43.00 | per hour | € 35.83 |
| No | Types of services | Price VAT included | Note | Price without VAT |
| Installation of passive network equipment | ||||
| 1 | Pulling a copper / optical cable into an underground cable route | € 1.20 | per meter | € 1.00 |
| 2 | Pulling a copper / optical cable into an overhead cable route | € 7.00 | per meter | € 5.83 |
| 3 | DRAWING OF COPPER/OPTICAL CABLE ON THE FACADE OF A BUILDING | € 7.00 | per meter | € 5.83 |
| 4 | Pulling a copper cable into a building | € 0.40 | per meter | € 0.33 |
| 5 | Pulling an optical cable into a building | € 0.60 | per meter | € 0.50 |
| 6 | LAYING OF HDPE PIPE 32/40 MM In excavation | € 1.30 | per meter | € 1.08 |
| 7 | Introduction of copper/optical cable in a building | € 140 | per unit | € 116.67 |
| 8 | Drilling holes in a building | € 5.00 | per unit | € 4.17 |
| 9 | LAYING A CORRUGATED PIPE | € 1.60 | per meter | € 1.33 |
| 10 | INSTALLATION OF PVC ducts | € 1.60 | per meter | € 1.33 |
| 11 | INSTALLATION OF CABLE GRILL | € 2.60 | per meter | € 2.17 |
| 12 | INSTALLATION and arrangement of communication cabinet (6U-27U) | € 85.00 | per unit | € 70.83 |
| 13 | Installation and arrangement of server/communication cabinet | € 140.00 | per unit | € 116.67 |
| 14 | INSTALLATION WALL SOCKET | € 3.70 | per unit | € 3.08 |
| 15 | Termination of unshielded copper connector | € 3.10 | per unit | € 2.58 |
| 16 | Termination of shielded copper connector | € 3.70 | per unit | € 3.08 |
| 17 | Installation on the floor socket single | € 19.00 | per unit | € 15.83 |
| 18 | Installation on the floor socket | € 28.00 | per unit | € 23.33 |
| 19 | Delivery and installation of branch coupling 72 FO | € 990.00 | per unit | € 825.00 |
| 20 | Delivery and installation of branch socket 48 FO | € 695.00 | per unit | € 579.17 |
| 21 | Delivery and installation of branch socket 24 FO | € 470.00 | per unit | € 391.67 |
| 22 | Delivery and installation of branch socket 12 FO | € 310.00 | per unit | € 258.33 |
| 23 | Delivery and installation of branch socket 8 FO | € 275.00 | per unit | € 229.17 |
| 24 | Delivery and installation of branch socket 6 FO | € 240.00 | per unit | € 200.00 |
| 25 | Preparation of optical cable for installation | € 26.00 | per unit | € 21.67 |
| 26 | Splicing in ODF / branch coupling | € 20.00 | per unit | € 16.67 |
| 27 | Optical connection test | € 44.00 | per unit | € 36.67 |
| 28 | Installation and termination of a patch panel 24 ports unshielded | € 80.00 | per unit | € 66.67 |
| 29 | Installation and termination of a patch panel 24 ports shielded | € 99.00 | per unit | € 82.50 |
| 30 | Installation and termination of a patch panel 48 ports unshielded | € 165.00 | per unit | € 137.50 |
| 31 | Installation and termination of a patch panel 48 ports shielded | € 185.00 | per unit | € 154.17 |
| 32 | Measurement and marking of a welded cable computer network with a low-frequency device | € 1.60 | per point | € 1.33 |
| 33 | Measurement, marking and certification of cable computer network with low-frequency device | € 2.80 | per point | € 2.33 |
| 34 | Measurement, marking and certification of cable computer network with high frequency device | € 4.30 | per point | € 3.58 |
| 35 | Installation of SHUKO contact | € 3.70 | per point | € 3.08 |
| 36 | Installation of busbar contact | € 2.80 | per unit | € 2.33 |
| 37 | Making an electrical junction box | € 6.00 | per unit | € 5.00 |
| 38 | Connection of terminals and processing of electrical panels | € 21.00 | per hour | € 17.50 |
| 39 | Installation of a lighting fixture | € 5.00 | per unit | € 4.17 |
| 40 | Installation and installation of an intercom | € 89.00 | per unit | € 74.17 |
| 41 | Installation of a sensor for security system | € 11.00 | per unit | € 9.17 |
| 42 | Installation of siren for security system | € 11.00 | per unit | € 9.17 |
| 43 | Assembly, installation and programming of a security system | € 89.00 | per unit | € 74.17 |
| 44 | Preparation of documentation for a completed project | € 69.00 | per unit | € 57.50 |
| No | Types of services | Price VAT included | Note | Price without VAT |
| Installation and setup of active network and communication equipment | ||||
| 1 | Assembly and installation of an unmanaged network switch | € 21.00 | per unit | € 21.00 |
| 2 | Assembly and installation of managed L2 network switch | € 19.00 | per unit | € 15.83 |
| 3 | Assembly and installation of managed L3 network switch | € 37.00 | per unit | € 30.83 |
| 4 | Installation and installation of a wireless network point | € 31.00 | per unit | € 25.83 |
| 5 | Assembly and installation of a broadband router | € 31.00 | per unit | € 25.83 |
| 6 | Assembly and installation of a network router | € 79.00 | per unit | € 65.83 |
| 7 | Assembly, installation and setup of a Firewall device | € 119.00 | per unit | € 99.17 |
| 8 | Assembly, installation and setup of Antispam devices | € 119.00 | per unit | € 99.17 |
| 9 | Installation, installation and setup of Internet Application Security devices | € 119.00 | per unit | € 99.17 |
| 10 | Assembly, installation and setup of antivirus protection devices | € 119.00 | per unit | € 99.17 |
| 11 | Assembly, installation and adjustment of analog telephone exchange | € 31.00 | per unit | € 25.83 |
| 12 | Assembly, installation and setup of a digital telephone exchange | € 31.00 | per hour | € 25.83 |
| 13 | Installation and setup of Asterisk VoIP telephone exchange, incl. interactive voice response system (IVR), conference calls, billing, graphical interface for inquiries, etc. | € 890.00 | per unit | € 741.67 |
| No | Types of services | Price VAT included | Note | Price without VAT |
| Full or partial outsourcing of IT activities in your company | ||||
| 1 | iTech REMOTE | Please see Building and subscription maintenance of computer systems | ||
| 2 | iTech ECONOMY | |||
| 3 | iTech STANDARD | |||
| 4 | iTech ULTIMATE | |||
| 5 | iTech SERVER REMOTE | |||
| 6 | iTech SERVER ECONOMY | |||
| 7 | iTech SERVER STANDARD | |||
| 8 | iTech SERVER ULTIMATE | |||
| No | Types of services | Price VAT included | Note | Price without VAT |
| Off-hours services | ||||
| 1 | Services performed in the range of 18.00h. to 22.00h. | Amount due, increased by 100% | ||
| 2 | Services performed in the range of 22.00h. to 08.00h. | Amount due, increased by 100% | ||
| 3 | Services provided on non-working days | Amount due, increased by 100% | ||
Notes:
- Prices are current for all companies, unless otherwise agreed;
- Serenity Group Bulgaria ltd. reserves the right to change prices without prior notice;
- Regular customers and coupon holders enjoy a% discount on the indicated prices depending on the agreements made;
- Diagnosis is paid in case of impossible or refused repair;
- The indicated prices include only labor. The inserted parts and materials are paid additionally;
- SERENITY GROUP BULGARIA LTD. DOES NOT INSTALL AND MAINTAIN PIRATE SOFTWARE;
- SERENITY GROUP BULGARIA LTD. COMPLIES WITH ALL REQUIREMENTS OF THE COPYRIGHT AND RELATED RIGHTS ACT;
- Services provided outside working hours are paid double;
- Term for diagnosis – up to 2 working days;
- Term for standard repairs – up to 4 working days (some repairs require a longer period).
We cannot value all types of services and therefore reserve the right to approach individually in specific cases subject to the rule. “The customer is always right!”.
SGB iTech is your reliable partner on the road to success!
We will be happy to answer all your questions!
If you want to learn more write us on office@SGB-iTech.com or us call at +359882500015