The purpose of subscription technical support for computers and servers is to transfer the care for the functional operability of your information system into our hands at a reasonable price and to focus your efforts entirely on your profitable business. This gives you security, peace of mind, reliability and helps you direct your time and efforts towards improving your business processes!
We will take care of your hardware and software. The computer support service gives you the opportunity to get a quick and adequate response from our team.
Provided monitoring of the status of your computers, laptops, tablets, smartphones, servers, etc., as well as comprehensive support of the IT infrastructure of your business.
We at SGB iTech also work through the “Remote Access” method, but depending on your problem and if necessary, we do not hesitate to visit you on site, no matter how long it takes until complete removal. the problem you are having.
All our customers have the opportunity to use preferential prices when buying computers, computer configurations, structured cabling, as well as laptops, tablets, smartphones and all kinds of licensed software.
Let’s not forget that subscription computer support is a collection of several IT services that are combined in this category. You can always expect us to:
- We maintain confidentiality with respect to customer information;
- We solve all hardware and network problems;
- Solves all software problems related to operating systems and computer drivers and server support;
- We solve all software problems related to the installed standard application software products on computers and servers: standard office applications, Cyrillic, e-mail, communications, anti-virus programs, standard graphics applications, etc. Exceptions are specialized software products, accounting programs, ERP systems, CRM systems – for these cases we provide vigorous assistance in the collegial relationship with the official representative of the software product.
- We install and reinstall software products while saving your data;
- We perform periodic software maintenance on computers;
- We inventory, optimize and develop your information system and everything you need for the smooth operation of your business.
Last but not least, subscription computer support saves a lot of money, and this guarantees you excellent service quality. Whether you are a small, medium or large company or a private individual, you can become our customer!