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Remote computer support is a service that allows you to quickly diagnose and solve major problems remotely on the operating system, software products, remove programs or unwanted software. Installation and setup of peripherals: printer, scanner and others. Remove temporary and unnecessary files and registers. Installation and reinstallation of software products, electronic signatures and others. Remote access to your computer is performed using a client-server remote access program. This remote access program allows our specialist to work on your computer system remotely, perform complete software diagnostics and troubleshoot various software problems.
The problems we can fix remotely are:
E-mail installation: client - server; server - client
Installation and reinstallation of software products (without reinstallation of operating system)
Installation of bank and other certificates
Settings on already uploaded software products
Operating system settings
Installation and setup of peripherals: printer, scanner and others
Remove viruses and unwanted programs
Remove temporary and unnecessary files and registers
Appropriate subscription plan for computer и server support е iTech REMOTE or iTech SERVER REMOTE. These plans for computer or server support are suitable for companies, organizations or individuals who wish to obtain remote administration solely by remotely troubleshooting using remote access programs such as Team Viewer, AMMYY, Any Desk, Supremo, Mikogo or other similar remote access software. SGB iTech provides remote access to your workplace while minimizing the risks associated with it. This plan is characterized by the fact that the client must have a working, working hardware and internet connection. If these two requirements are not met, you must check on the spot or have the device repaired by our partner or other computer service. One of the biggest advantages of this type of support is the quick response on our part and the affordable price of the service, which is not related to transport and waiting by the client. What needs to be done consists of a few steps that will be kindly explained by our employee over the phone or another communication channel. In this way, you grant permission or prohibit remote access assistance.