Invest in your peace!
SGB iTech designs, installs and support servers storage clusters. We perform these activities under a subscription support contract, as well as on an individual request.
Almost every LAN needs a flexible and reliable server. Administration is easy in some cases, but often requires a serious allocation of resources on a single server machine, access levels, security, and functionality. We at SGB iTech run on both Windows and Linux based operating systems.
Full hardware and software support.
Servers with MS Windows server and Linux server operating system.
Virtualization platforms as well as virtual machines (servers).
Mail servers.
Communication servers / routers.
Terminal servers (MS Terminal Services).
Active directory (MS Active Directory).
WEB and FTP servers.
Video surveillance servers.
We support archives of archiving devices.
We develop and maintain archiving strategies.
We support network disk arrays for data storage Network Attached Storage (NAS).
We support block storage systemsStorage Area Network (SAN).
We build and maintain clusters of servers.
We migrate physically to virtual machines (VM).
We install, configure and maintain manageable switches.
We install, configure and maintain secure Wi-Fi networks.
We configure and support VLAN (virtual local area networks).
We monitor and manage the traffic on the computer networks.
We install, configure and maintain communication routers.
We install, configure and maintain firewalls.
We configure and maintain reliable VPN (virtual private networks).
Services included in Subscription Plans for Server Systems Support | ||
---|---|---|
Initial audit of IT infrastructure | ||
Service period: Monday - Friday 10:00 - 17:00 | ||
Support on non-working days - 10:00 - 17:00 | ||
Planned (prophylactic) visits per month | ||
Extraordinary (incidental) visits per month | ||
Response time to visit in case of low level problem | ||
Response time to visit in case of a high level problem | ||
Remote administration and troubleshooting / remote support / | ||
Response time for remote support | ||
Consultations by phone or SIP / VOIP (or Skype), by chat or E-mail | ||
Software support (system and application-standard office applications) | ||
Email support: server - client | ||
Cleaning malicious files - antivirus support | ||
Support for UPS devices | ||
Support for network storage devices | ||
Support and administration of an active directory | ||
Support for information security systems | ||
Support for telephone systems | ||
Archive of documents and company mail | ||
Disaster Recovery support and planning | ||
Inventory, optimization and development of the Information System | ||
Annual technical maintenance - (cleaning, does not include replacement of parts and components) | ||
Hardware support (computer repairs - does not include inserted parts and components) | ||
Transport of equipment from address to service and back | ||
Discount for the purchase of software and hardware (%) | ||
Wiring discount (%) |
iTech SERVER REMOTE |
---|
up to 10 hours |
up to 5 hours |
iTech SERVER ECONOMY |
---|
up to 2 visits |
up to 4 visits |
up to 2 working days |
up to 1 working day |
up to 10 hours |
up to 5 hours |
iTech SERVER STANDARD |
---|
up to 2 visits |
up to 8 visits |
up to 2 working days |
up to 1 working day |
up to 20 hours |
up to 3 hours |
iTech SERVER ULTIMATE |
---|
up to 4 visits |
up to 10 visits |
up to 1 working day |
during the day |
up to 30 hours |
up to 1 hour |
Subscription support plans for Server systems
Subscription for 12 months
Subscription for 24 months
iTech SERVER REMOTE
- Number of servers and networked devices (laptops, computers) served by the server: 1 to 14 pcs.
iTech SERVER ECONOMY
- Number of servers and networked devices (laptops, computers) served by the server: 1 to 14 pcs.
iTech SERVER STANDARD
- Number of servers and networked devices (laptops, computers) served by the server: 3 to 14 pcs.
iTech SERVER ULTIMATE
- Number of servers and networked devices (laptops, computers) served by the server: 3 to 14 pcs.
14-day grace period upon activation of a subscription plan with automatic monthly card payment through our online systems.
All our clients have the opportunity to sign a one-month contract in order to test the quality of services, after which a 12 or 24 months contract is signed, depending on the client’s wishes. In case the client does not want to use our services, he refuses service – without paying additional fees or penalties.
The indicated prices are for maintenance of one device – server machine.
The indicated prices do not include VAT.
Payment Policy
Terms of Subscription Service
Terms of use for Remote Computer Support and Diagnostics
Subscription Plans for Computer and Server Support iTech
Prices for Subscription Plans iTech REMOTE or iTech SERVER REMOTE, iTech ECONOMY or iTech SERVER ECONOMY и iTech STANDARD or iTech SERVER STANDARD apply to computer systems that are located at one address with a service period from Monday to Friday 10:00 - 17:00, and a subscription plan iTech ULTIMATE or iTech SERVER ULTIMATE provides the opportunity to service computer systems located at one or two addresses with a service period from Monday to Friday 10:00 - 17:00 with an extended range, covering Saturday-Sunday and non-working days.
iTech REMOTE or iTech SERVER REMOTE are subscription plans for computer or server support suitable for companies, organizations or individuals who wish to receive remote administration only with remote troubleshooting using remote access programs such as Team Viewer, AMMYY, Any Desk, Supremo, Mikogo or other similar remote access software. SGB iTech provides remote access to your workplace while minimizing the risks associated with it. This plan is characterized by the fact that the client must have a working, working hardware and internet connection. If these two requirements are not met, you must check on the spot or have the device repaired by our partner or other computer service. One of the biggest advantages for this type of support is the quick response on our part and the affordable price of the service, which is not related to transport and waiting by the client. What needs to be done consists of a few steps that will be kindly explained by our employee over the phone or another communication channel. In this way, you grant permission or prohibit remote access assistance.
iTech ECONOMY or iTech SERVER ECONOMY are subscription plans for computer or server support, suitable for companies that want a basic or so-called cost-effective option for maintaining their computer or server systems and include the basic need that is vital for the functioning of a business environment supported by our specialists. This plan is characterized by keeping your hardware and software computing environment in basic readiness to serve your business needs.
iTech STANDARD or iTech SERVER STANDARD are subscription plans for computer and server support, suitable for all small, medium and large organizations and business structures that want to move to a professional computer support that would prevent all major computer problems related to your systems, which will lead to minimum unforeseen costs for servicing your IT environment.
iTech ULTIMATE or iTech SERVER ULTIMATE are extended subscription plans for computer or server support, which include service at a higher level and are suitable for companies or organizations that are 100% dependent on their IT environment or those who would like to maintain their IT environment in one extremely good condition. These plans are designed specifically to cover the computer and server service needs of individuals, companies or other organizations who would not be able to carry out their day-to-day activities without operating a 100 % Computer Systems.
SGB iTech is your reliable partner on the road to success!
We will be happy to answer all your questions!
If you want to learn more write us on [email protected] or call: +359 882 500 015
In case you want to receive a price offer for IT support of your equipment and software, please fill in our form for INQUIRY FOR IT AND COMPUTER SUPPORT.
iTech SERVER REMOTE
- Number of servers and networked devices (laptops, computers) served by the server: 1 to 14 pcs.
iTech SERVER ECONOMY
- Number of servers and networked devices (laptops, computers) served by the server: 1 to 14 pcs.
iTech SERVER STANDARD
- Number of servers and networked devices (laptops, computers) served by the server: 3 to 14 pcs.
iTech SERVER ULTIMATE
- Number of servers and networked devices (laptops, computers) served by the server: 3 to 14 pcs.
14-day grace period upon activation of a subscription plan with automatic monthly card payment through our online systems.
All our clients have the opportunity to sign a one-month contract in order to test the quality of services, after which a 12 or 24 months contract is signed, depending on the client’s wishes. In case the client does not want to use our services, he refuses service – without paying additional fees or penalties.
The indicated prices are for maintenance of one device – server machine.
The indicated prices do not include VAT.
Payment Policy
Terms of Subscription Service
Terms of use for Remote Computer Support and Diagnostics
Subscription Plans for Computer and Server Support iTech
Prices for Subscription Plans iTech REMOTE or iTech SERVER REMOTE, iTech ECONOMY or iTech SERVER ECONOMY и iTech STANDARD or iTech SERVER STANDARD apply to computer systems that are located at one address with a service period from Monday to Friday 10:00 - 17:00, and a subscription plan iTech ULTIMATE or iTech SERVER ULTIMATE provides the opportunity to service computer systems located at one or two addresses with a service period from Monday to Friday 10:00 - 17:00 with an extended range, covering Saturday-Sunday and non-working days.
iTech REMOTE or iTech SERVER REMOTE are subscription plans for computer or server support suitable for companies, organizations or individuals who wish to receive remote administration only with remote troubleshooting using remote access programs such as Team Viewer, AMMYY, Any Desk, Supremo, Mikogo or other similar remote access software. SGB iTech provides remote access to your workplace while minimizing the risks associated with it. This plan is characterized by the fact that the client must have a working, working hardware and internet connection. If these two requirements are not met, you must check on the spot or have the device repaired by our partner or other computer service. One of the biggest advantages for this type of support is the quick response on our part and the affordable price of the service, which is not related to transport and waiting by the client. What needs to be done consists of a few steps that will be kindly explained by our employee over the phone or another communication channel. In this way, you grant permission or prohibit remote access assistance.
iTech ECONOMY or iTech SERVER ECONOMY are subscription plans for computer or server support, suitable for companies that want a basic or so-called cost-effective option for maintaining their computer or server systems and include the basic need that is vital for the functioning of a business environment supported by our specialists. This plan is characterized by keeping your hardware and software computing environment in basic readiness to serve your business needs.
iTech STANDARD or iTech SERVER STANDARD are subscription plans for computer and server support, suitable for all small, medium and large organizations and business structures that want to move to a professional computer support that would prevent all major computer problems related to your systems, which will lead to minimum unforeseen costs for servicing your IT environment.
iTech ULTIMATE or iTech SERVER ULTIMATE are extended subscription plans for computer or server support, which include service at a higher level and are suitable for companies or organizations that are 100% dependent on their IT environment or those who would like to maintain their IT environment in one extremely good condition. These plans are designed specifically to cover the computer and server service needs of individuals, companies or other organizations who would not be able to carry out their day-to-day activities without operating a 100 % Computer Systems.
SGB iTech is your reliable partner on the road to success!
We will be happy to answer all your questions!
If you want to learn more write us on [email protected] or call: +359 882 500 015
In case you want to receive a price offer for IT support of your equipment and software, please fill in our form for INQUIRY FOR IT AND COMPUTER SUPPORT.