Construction and Subscription Support of Server Systems

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SGB iTech designs, installs and support servers storage clusters. We perform these activities under a subscription support contract, as well as on an individual request.

 

Almost every LAN needs a flexible and reliable server. Administration is easy in some cases, but often requires a serious allocation of resources on a single server machine, access levels, security, and functionality. We at SGB iTech run on both Windows and Linux based operating systems. 

Construction and Subscription Support of Server Systems 1
  • Full hardware and software support.
  • Servers with MS Windows server and Linux server operating system.
  • Virtualization platforms as well as virtual machines (servers).
  • Mail servers.
    Communication servers / routers.
  • Terminal servers (MS Terminal Services).
  • Active directory (MS Active Directory).
  • WEB and FTP servers.
  • Video surveillance servers.
  • We support archives of archiving devices.
  • We develop and maintain archiving strategies.
  • We support network disk arrays for data storage Network Attached Storage (NAS).
  • We support block storage systemsStorage Area Network (SAN).
  • We build and maintain clusters of servers.
  • We migrate physically to virtual machines (VM).
  • We install, configure and maintain manageable switches.
  • We install, configure and maintain secure Wi-Fi networks.
  • We configure and support VLAN (virtual local area networks).
  • We monitor and manage the traffic on the computer networks.
  • We install, configure and maintain communication routers.
  • We install, configure and maintain firewalls.
  • We configure and maintain reliable VPN (virtual private networks).
Services included in Subscription Plans for Server Systems Support
Initial audit of IT infrastructure
Service period: Monday - Friday 10:00 - 17:00
Support on non-working days - 10:00 - 17:00
Planned (prophylactic) visits per month
Extraordinary (incidental) visits per month
Response time to visit in case of low level problem
Response time to visit in case of a high level problem
Remote administration and troubleshooting / remote support /
Response time for remote support
Consultations by phone or SIP / VOIP (or Skype), by chat or E-mail
Software support (system and application-standard office applications)
Email support: server - client
Cleaning malicious files - antivirus support
Support for UPS devices
Support for network storage devices
Support and administration of an active directory
Support for information security systems
Support for telephone systems
Archive of documents and company mail
Disaster Recovery support and planning
Inventory, optimization and development of the Information System
Annual technical maintenance - (cleaning, does not include replacement of parts and components)
Hardware support (computer repairs - does not include inserted parts and components)
Transport of equipment from address to service and back
Discount for the purchase of software and hardware (%)
Wiring discount (%)
iTech SERVER REMOTE
up to 10 hours
up to 5 hours
iTech SERVER ECONOMY
up to 2 visits
up to 4 visits
up to 2 working days
up to 1 working day
up to 10 hours
up to 5 hours
iTech SERVER STANDARD
up to 2 visits
up to 8 visits
up to 2 working days
up to 1 working day
up to 20 hours
up to 3 hours
iTech SERVER ULTIMATE
up to 4 visits
up to 10 visits
up to 1 working day
during the day
up to 30 hours
up to 1 hour

Subscription support plans for Server systems

Subscription for 12 months
Subscription for 24 months

iTech SERVER REMOTE

from € 41
Monthly
  • Number of servers and networked devices (laptops, computers) served by the server: 1 to 14 pcs.
* price per month for a 12-months subscription
NEW

iTech SERVER ECONOMY

from € 51
Monthly
  • Number of servers and networked devices (laptops, computers) served by the server: 1 to 14 pcs.
* price per month for a 12-months subscription
NEW

iTech SERVER STANDARD

from € 61
Monthly
  • Number of servers and networked devices (laptops, computers) served by the server: 3 to 14 pcs.
* price per month for a 12-months subscription
RECOMMENDED

iTech SERVER ULTIMATE

from € 71
Monthly
  • Number of servers and networked devices (laptops, computers) served by the server: 3 to 14 pcs.
* price per month for a 12-months subscription
NEW
14-day grace period upon activation of a subscription plan with automatic monthly card payment through our online systems.

All our clients have the opportunity to sign a one-month contract in order to test the quality of services, after which a 12 or 24 months contract is signed, depending on the client’s wishes. In case the client does not want to use our services, he refuses service – without paying additional fees or penalties.

The indicated prices are for maintenance of one device – server machine
The indicated prices do not include VAT.

Payment Policy
Terms of Subscription Service
Terms of use for Remote Computer Support and Diagnostics

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Thank you for your inquiry!

We will contact you as soon as possible!

To check the status of your inquiry, reply to the received message or call us by phone: +359 882 500 015.

Greetings from the Team of Serenity Group Bulgaria ltd.!

Web Design: SGB iTech

Best Regards,
SGB iTech / Serenity Group Bulgaria ltd.
Phone: 
+359 882 500 015
E-mail: 
[email protected]
Website:
www.SGB-iTech.com

 
SGB iTech е Your reliable partner on the road to success!
We will be happy to answer all your questions!